Pinnacle: Sports Betting and casino site
Pinnacle is one of the biggest sports betting sites currently, both in scope and in number of users. The site operates worldwide (with the exception of the United States, the United Kingdom and Spain) and in addition to traditional betting also offers online casino games, live casino and eSports betting, all on one platform. Until recently, the brand was called Pinnacle Sports , but recently the name Lost The “Sports " and became just Pinnacle.
The brand has been active since 1996 – that is, more than two decades ago – and during this time it has managed to maintain a mostly positive reputation among its users, which is difficult (and even very rare) when it comes to betting sites. But how did she do it? For starters, their approach is a little different from other online bookmakers and casinos.
Despite being a gigantic company with an estimated value of billions of dollars, the Company presents itself as a much smaller website, doing little or no advertising outside its means. Another factor that sets it apart is that it doesn't do huge promotions or offer gigantic bonuses. Instead, its focus is on offering better odds and betting markets than its competitors, winning over loyal users in the traditional way: offering a quality service.
Without a doubt, it is possible to notice some striking differences between the Pinnacle and other sites of the same proportion . In this review, we will point out what these differences are, and whether they are advantageous for New Zealand players. In addition, you will see here what are the weaknesses of the company and the benefits of betting on the site from New Zealand, what are the games offered, How is the user service and what are the payment methods accepted.
All our reviews are unbiased and written from the players ' perspective. That way, you can trust that we are portraying the actual experience you will find on the site. Enjoy!
Security
Here, no New ZealandCasinos , we try to evaluate betting sites and online casinos from a series of factors pre-established by our team. To be able to consider a safe and reliable casino, we start from the most important point for users, which is security.
Security ranges from formal aspects of data security to more relative aspects of determining a company's trustworthiness, such as its online reputation and the comments and ratings of users who have had experiences with that company.
To evaluate the security and reliability aspects of an online casino, we note the following points:
- The site must present a license to operate as an online casino and betting site;
- The site must use recognized gaming operators;
- The site must have technologies to ensure the security of users ' information, such as an SSL security certificate;
- The website should be evaluated by independent audit firms on a regular basis. These companies are responsible for evaluating and testing the company's software and its games, ensuring that they work through a random number generator (RNG).
- The company must present good user reviews regarding consumer service and payment policy.
Is Pinnacle reliable?
Licensing is one of the most fundamental points in determining whether an online betting company is trustworthy. To operate any type of betting games on the internet, the company must necessarily be licensed by some expert body, as we explain in detail in the guide to online gaming licenses . Without a current license, the company is considered illegal and it is not safe for players to bet money on the site. By the way, we strongly recommend not registering at a casino without a license.
The company is currently licensed in Curaçao and Malta, by Curacao eGaming and by Malta Gaming Authority , respectively. Their licenses cover both casino games and all types of online gambling. You can read our articles about each of these licenses to know a little more what they mean, what degree of trust each one passes, among other information.
As we mentioned, a Pinnacle it is a large company, but is known for keeping a low profile , focusing more on the transparency of the company's management and offering a great experience to users, building trust and a safe betting environment. With 22 years on the market, it can be said that the company has achieved its goals, collecting satisfied users and maintaining an almost perfect track record.
Is the site safe?
The site offers SSL security technology, which ensures the protection of player information. As for the additional measures of player protection, Fair Play and compulsive gambling, the company is certified by GamCare, an international support and advisory organization for the prevention and treatment of gambling problems well known in the digital environment.
In addition, there is information about conscious betting and responsible gambling throughout their site, which is a positive point in our assessment. The company is committed to providing a fun and fair betting experience, keeping in mind that in certain circumstances excessive gambling can be addictive. For this reason, there are some features in play to ensure that users are aware of the potential risks involved in betting.
The guarantee of the security of the games, that is, of the fair game, is signed by the audit company eCogra, which regularly evaluates the games and guarantees the randomness of the results.
Pinnacle bonuses and promotions
Types and quantity of games
The gaming and betting platform is divided between sports betting, eSports betting, casino games and live casino games. Through the main menu of the site, the user can easily find what he is looking for.
In the sports section, which is clearly the focus of the company, the user will find all possible sports to bet on. A Pinnacle it is known for offering the best odds on the market, especially with regard to football betting , attracting above all experienced bettors who know how to identify good opportunities. Additionally, it also offers one of the highest betting limits on the market.
In the e-sports section, created in 2010, fans of Electronic Sports will find various games and markets to bet on, as well as explanatory guides and news about the world multiplayer online games. No wonder Pinnacle calls itself “the center of esports”.
There are two sections of casino games, called favorite Casino and featured Casino. In both, players will find live casino games and the classic games: Kingdom, slots, black jack, poker, craps, among others. The selection of casino games is gigantic, making titles available from a number of different providers, which include:
- NetEnt
- Yggdrasil
- Microgaming
- Multislot
- Global Gaming Labs (GGL)
pokies and jackpots
As you will be able to tell right from entering the slots section of the casino, there are almost a thousand game options to choose from. Some of the most popular slots of recent years are present in the catalog, such as Vikings Go Berzerk and Vikings Go Wild, developed by Yggdrasil, Starburst, from NetEnt, and Jurassic World and Jurassic Park, from Microgaming.
Kingdom
The catalogue of Kingdom games it's pretty impressive: there are 25 different titles that can totally transform your perceptions of the traditional Kingdom game. Have fun choosing your favorite.
Black jack
In the table games tab, the player will find a selection of more than 40 blackjack games online . The number is impressive, if we compare with casinos of the same size. If you are a fan of black jack, we recommend taking advantage of this variety of games available.
Poker
The video poker games they comprise several variations of the classic game, such as Oasis Poker, Triple Edge Poker, Three Card Poker, Caribbean Stud Poker, Texas Hold'em Bonus Poker, among others.
Sports betting
Sports betting is definitely the focus of the company, so much so that the site used to be called Pinnacle Sports. Famous international review Sites put Pinnacle's betting Section at the top of their lists. And it's not hard to see why.
While most sites try to attract users by offering big bonuses with complicated conditions, Pinnacle chooses to offer the best odds on the market. Experienced bettors know how the odds can influence the player's profit, and therefore often opt for better odds than for bonuses that may not be really advantageous in the end. The general idea of the site is to win over players in this way, offering valuable information and services, rather than a bonus with very high rollover and hidden rules.
While weekend punters may prefer to utilise a bonus, regular bettors know that betting on better odds pays off more in the long run . And that is precisely what the site offers. With the idea of receiving experienced bettors, the company does not limit profit with low betting limits. The betting limits are actually one of the highest on the market.
Because of its distinctive approach to betting, Pinnacle has built an unrivalled reputation in the sports betting industry over the past few decades. It is one of the few online bookmakers today to accept arbitrage bets. On the site, New Zealanders can bet on the following sports:
- Handball
- Mixed Martial Arts
- Athletics
- Racing
- Badminton
- Bandy
- Baseball
- Basketball
- Boxing
- Cycling
- Cricket
- Curling
- Dart
- Winter sports
- Football
- American football
- Australian Rules football
- Futsal
- Golf
- Hockey
- Olympic Games
- Lacrosse
- Water Polo
- Poker
- Rugby
- Snooker
- Tennis
- Table Tennis
- Volleyball
- Chess
Odds and markets
The site consistently offers the best odds online, one of the reasons why it is the favorite bookmaker of players. Offering the best odds means, in other words, generating more profit for bettors. And, as we mentioned above, offering the best odds is not a special promotion of the company, but the basis of its strategy to win more and more users.
Because of this approach, Pinnacle was once considered the best place to bet and profit online according to OddsPortal. The review compared data from more than 50 other betting sites, with Pinnacle scoring a 96.90% return to users. The return on football bets, in particular, was even higher, scoring an incredible 97.09%.
Types of bets
The company offers several types of sports betting , and clarifies each of them in detail. They are:
- 1×2 - It's the single bet. The 1×2 reference only concerns the bet on the victory of the home team (1), on the draw (x), or on the victory of the Away Team (2).
- Total : It is the Over/under bet. A total bet is a bet on the total number of points scored by both teams. You can bet on the total to be higher (over) or lower (under) than the number chosen by the site, with different odds associated with each option.
- Team Total : Similar to the previous bet, the team total bet is a bet on the total number of points scored by a team during a match. You can, again, bet on the total being higher (over) or lower (under) than the number chosen by the site, with different odds associated with each option.
- Real-time betting : These are live bets, placed at odds that are updated in real time during the match.
- Cumulative: It is the bet commonly called Parlay or multiple bet. A rollover bet is a combination of two or more bets on one or more games. To win an accumulator bet, the bettor must get all his guesses right, be it two or five. The odds are added up, and the higher they are, the higher the profit, if the bettor gets the results right.
- Handicap : Handicap betting is quite common in football betting, and refers to a type of BET in which one of the teams is given an imaginary points advantage to even out the odds.
- Double Handicap : This type of bet is a little more complicated. It consists of dividing a bet into two, each with the same single bet, but with a different individual handicap.
- Teaser : The teaser bet is similar to the handicap bet, with the difference that you can adjust the handicap or total points in your favor to increase the odds. In a teaser bet, as well as in handicap bets, additional points are added to the least favorite team or subtracted from the favorite team.
- Future : Refers to future bets. The future bet can refer to the winner of a competition, event or league.
- Duel : Duel betting can only be placed on sports in which individuals compete against each other, such as tennis and golf. It is also called a “head-to-head”bet. In this type of bet, the company offers odds on the performance of the two players in direct confrontation.
Features
Pinnacle offers several betting features as part of the user experience, reinforcing its strategy of making quality content accessible to users. Betting features can be easily found in the main menu of the site.
Without leaving the site, therefore, the bettor will find tools to increase the accuracy of their bets. Some of its most useful and effective features are:
- Qualified information on online betting: you will see highlighted at all times the importance of a strategic and conscious approach to online betting with articles on betting and explanatory guides on market analysis.
- Betting strategy: betting tools give users more power to calculate the value of each bet, promoting more accurate and more profitable bets.
- Betting calculator: the betting calculator tool gives the player the freedom to perfectly understand what the return of a bet will be, to convert odds, identify the margin or calculate an arbitrage.
- Glossary: the extensive glossary on betting mainly serves for new bettors to clear their doubts about the most commonly used terms during sports betting.
Live betting
It is possible to place a wide range of live bets at Pinnacle. Right in the main betting menu, in the Pinnacle Sports section, the first bets that appear in the list are live bets. From this menu you can see which matches are currently taking place, separated by sport and by Championship.
The website, however, does not offer livestreaming of the matches, and you will have to head to another website or channel to be able to follow the matches live.
As we have always mentioned, live betting is a great way to place bets when you are following the matches closely and know how to utilize them to maximize profit.
Online data
There is a craps game at the casino, that is more than enough to feel the thrill of one of the most classic casino games.
Baccarat́
Baccarat is a card game that is always present in physical casinos. Also in the table games section of the casino, you will find nine variations of the Classic online Baccarat game , one of the largest selections we have ever seen.
E-sports
Pinnacle esports covers a large number of esports and events around the world, which has earned it a lot of Fame and popularity among esports fans. The company was one of the first to make eSports betting available in 2010, and with the increasing popularization of gaming in recent years, betting and markets have only grown.
Today, these are the e-sports that you will be able to find to place bets:
- Counter Strike (CS: GO)
- League of Legends (LoL)
- Dota 2
- Hearthstone
- Starcraft 2
- Overwatch
- Heroes of the Storm
- Starcraft Broodwar
- Call Of Duty
- NBA2k
- Rainbow Six
- World of Tanks
- Rocket League
- Warcraft 3
- King Of Glory
Coverage of events is also numerous. At the time of this review, the site was covering seven CS:GO events, including ESEA Brazil, and seven Dota 2 events.
If you are new to eSports betting, we recommend visiting our main guide on e-sports , where we comment in detail everything you need to know to start betting. In itself Pinnacle however, it is also possible to find informative articles about esports on the blog page , plus additional information on the odds and the biggest events in the area.
You'll find eSports betting right on the homepage, next to traditional sports betting. There in the main betting menu, you will be able to select the esports and see the matches with currently open markets. It is also possible to place some live bets, but livestreaming is not available. In all cases, you can always follow the matches by Twitch.tv, which is the largest esports live streamer in the world.
Placing a bet is quite easy. Simply select the match to see the odds offered, and then click on your choice for a small menu to open and you can choose an amount for your bet. If you're not sure how to place a bet yet, visit our guide on how to bet on esports.
Since Pinnacle covers most esports, even the not so popular ones, it can be said that you will always find the match you are looking for there. But what about the types of bets you can make? Compared to other esports sites, it leaves a little to be desired in terms of the types of bets offered. The company focuses mostly on opening single betting markets for esports and sometimes some handicap betting.
In this case, if you are looking for a more specific bet, we recommend looking for other sites that specialize in esports. We've already reviewed some of them here at New ZealandCasinos.
Payment methods
The company offers dozens of payment methods that comprise players from all over the world. We will talk here mainly about the methods accepted and used in New Zealand. Forms widely used by New Zealand players are accepted, such as credit card and bank slip.
Pinnacle accepts a huge number of different currencies, but this diversity does not yet cover real New Zealand, unfortunately. Thus, when registering, you will have to choose a foreign currency to make the conversions. We recommend choosing the US dollar (USD) or the Euro (EUR), as these currencies are accepted for deposits made via boleto Bancario. The real is converted to the currency of your account according to the daily exchange rate.
Deposit and withdrawal options are clearly visible on the Pinnacle website. There, you can access all the information that the company makes available about each method, their processing periods and their respective fees. Just click on the desired method to see its details. You do not need to be registered to access this information.
Deposit methods
Keep an eye out for the fees charged by the site, which are detailed on the payments page. For example, for deposits made with Paysafecard that are not from a Canadian dollar account, there is a fee of 3.45%. For Deposits via bank transfer, we suggest checking in detail the rules of the company so as not to miss any details.
Method | Minimum deposit | Maximum deposit | Processing time |
---|---|---|---|
Bank Transfer | $ 100 | No maximum limit | Up to 5 working days. |
Visa and Mastercard Debit and credit card | $ 20 | $ 5.000 | Snapshot. |
|
|||
Paysafecard | $ 25 | $ 250 | Snapshot. |
|
|||
Bank Slip | $ 10 | $ 1.000 | Up to 2 working days. |
AstroPay Card | |||
Entropay | $ 20 | $ 5.000 | A few minutes. |
Ecocard | |||
Payr | |||
EcoPayz | $ 10 | Multiple | A few minutes. |
Paypal | |||
Bitcoin | $ 10 | $ 8.000 | 30 minutes. |
* As of February 2018, Neteller and Skrill will no longer be accepting deposit and withdrawal transactions for betting sites and online casinos.
Withdrawal methods
According to Pinnacle's rules, players are offered one free withdrawal per month. Additional withdrawals shall pay the fees stipulated by the company for each withdrawal method shown below. Bitcoin, ecoPayz, Entropay, and credit card methods charge a fee of $ 12 per withdrawal. Bank transfer charges a $ 20 fee for each additional withdrawal.
Method | Minimum withdrawal | Maximum serve | Processing time |
---|---|---|---|
Bank Transfer | $ 15 | No maximum limit | Up to 10 working days. |
Visa and Mastercard credit card | $ 100 | $ 2.500 | Up to 5 working days. |
|
|||
Paysafecard | |||
|
|||
Bank Slip | |||
AstroPay Card | |||
Entropay | $ 15 | $ 3.000 | A few working days. |
Ecocard | |||
Payr | |||
EcoPayz | $ 10 | Multiple | A few working days. |
Paypal | |||
Bitcoin | $ 10 | $ 2.000 | 1 to 2 working days. |
* As of February 2018, Neteller and Skrill will no longer be accepting deposit and withdrawal transactions for betting sites and online casinos.
Promotions and bonuses Pinnacle
As we mentioned above, the company's focus is to offer the best odds in the market. In this sense, the bonuses and promotions they are not as attractive or frequent as one might expect from a site of this size.
At the time of this review, only one cashback bonus for casino games was available. We comment more on it below.
Pinnacle bonuses and promotions
Cashback bonus
In the casino games section, players can enjoy a promotion that gives weekly refunds of 0.3%, calculated by the jackpot in the favorite Casino section. All players can participate in the promotion.
No deposits or a minimum bet amount are required. Just bet on the games that are part of the promotion, which you will find in a specific tab. So you can't go wrong. There is no limit to how much you can get back, so you can play quietly. The cashback relating to the amount you wagered during the week comes back to you in bonuses on Tuesdays.
VIP program
At this time, Pinnacle does not offer any type of VIP program or loyalty program to its users.
User experience and mobile betting
The experience we had on the site was quite pleasant. Its design and organization are great. Placing bets is easy, as is viewing the odds you want. Just go clicking on the betting tab to find everything you are looking for. The available live bets are right at the top of the menu, making them fairly easy to find. The design is quite clean, professional and nice, with no bonus pop-ups and promotions distracting your attention.
Both casino games sections are fairly easy to navigate and find the games you want. In the esports section, the player will find various information about esports, including guides on how to bet in the best way and how to understand the odds. That way, first-time bettors won't have much trouble betting at Pinnacle. The whole process is greatly facilitated by the betting information and features.
From New Zealand, the site is quite fast. Casino games load in flash. For mobile devices, a betting application is available, called Pinnacle Lite, in which the user can place bets and place alerts to receive the best odds. There is no need to download the app to play and bet from mobile devices, as the site is responsive to the devices.
On the mobile version of the site, you will find sports betting, live betting and casino games to play. You must be registered to view available games.
Desktop / Browser
Both on the computer and in the mobile browser, the site works excellently. There are no complaints about this.
iPhone / iPad
To download the Pinnacle Lite app for iOS devices, simply go to the App Store. With the app, you have access to the odds wherever you are. The latest update of the application added multiple bets to its wide range of functionalities, including the possibility to see the evolution of the odds and set alerts so that the user can bet when the odds are optimal.
Android
For Android devices, downloading Pinnacle Lite is also easy. Just access the site from your device, and visit the mobile tab, which you can find right in the main menu of the site. There, you will see a QR code. Just read it with your device to download the app.
On most smartphones, you will have to allow the download by following a few steps, which we show you below:
- Go to the "settings" of your device.
- Click "Security “in the”system" menu.
- Go to "Unknown Sources" and tick the checkbox.
- Tap " Ok " to confirm the change.
- All right! Its download should not take long and you will be able to install the application manually.
Live casino
Live casino games bring players a more real and immersive casino experience without leaving home. In countries where land-based casinos are banned, such as New Zealand, live casino games are one of the few options that can make the betting experience more exciting and interactive.
In case you are not familiar with live casino games, we recommend visiting our Live Casino Guide . There, you'll find how they work and what the live casino games are, along with the game providers that offer them. The gaming tables usually run 24 hours a day, seven days a week, and they always have seats available.
Choose your table at the casino depending on the limit you have to bet, and experience a unique experience at your favorite casino game. Pinnacle offers great live gaming options. See what they are below.
Live Black jack
Experience eight different live black jack tables at Pinnacle. Black jack is one of the most classic games in casinos, and playing live can actually make your experience a lot more fun than playing the machines.
Kingdom live
Try 14 variations of the Kingdom game at your disposal. There are several variations of the classic game on which you can bet live.
Live Baccarat
Baccarat is a classic casino card game and it is also available for live betting on two tables at the live casino.
Customer service
The service is done only by e-mail. On the site you can fill out a form to contact support. There is no online or phone chat, a negative point in our evaluation, since support via chat is usually the fastest and most appreciated by players.
While this factor might make you think Pinnacle's support isn't very good, we tested it to prove it. Fortunately, the service was very fast and very attentive, answering all our questions. Support can be provided in several languages, including Portuguese, English and Spanish.
Online Chat
Not available.
E-mail
[email protected]
Phone
Not available.
Summary of Pinnacle
- Positive points
- Negative points
Pinnacle is an excellent casino for those who quickly get tired of repeating the same things. It has a vast variety of games and variations of games within the modalities themselves, even assuming that the flagship of the house is sports betting. My surprise was to see that they have nothing more nothing less than 30, that's right, 30 sports options for betting. This, for me, is unprecedented. The common thing is that we see football, basketball and at most one tennis, one volleyball, but this huge amount of sports is shocking. They could only offer legal bonuses to players.
1) does not limit winning bettors
2) Real accept
3) Fast withdrawal (I transferred $400 via bank transfer, less than 2 days the money was already in my account at Itaú)
4) support via email is very fast.
5) Layout contrary to what, some say, is very easy to navigate, just do not be lazy ahahahahah
In my opinion #Pinnacle is the best in the world!!!
2) Real accept
3) Fast withdrawal (I transferred $400 via bank transfer, less than 2 days the money was already in my account at Itaú)
4) support via email is very fast.
5) Layout contrary to what, some say, is very easy to navigate, just do not be lazy ahahahahah
Hello, how are you? My name is Laís, help me or better, help us... Just like me many people had problems with Pinnacle, because of a simple proof of residence. I have sent several vouchers and they do not accept. I made a deposit of $ 1,000.00, However, I decided to take my money, transfer it again to my own account ( the same one I made the deposit to Pinnacle) and now I can't, they always claim something. I am desperate, I went on the reclame here and saw several complaints of this type tbm, but they do not answer any. And the worst, besides ... Read more "