Europa casino

Europa Casino is present as online casino since the turn of the century and today, almost two decades later, it has maintained a consolidated reputation among players around the world. Today, the site continues to grow, remaining at the top of the best online casino lists in the world, despite the numerous flaws that we found during this evaluation.

New players can access welcome bonuses and weekly and monthly bonuses regularly. With games developed by Playtech, Europa Casino users will find a large selection of games at their disposal, available for both instant play and download.

Europa Casino aims to grant its users a sophisticated gaming experience. Its entire appearance, from the design of the website to the selection of games, interactive and graphically pleasing, is intended to transport the player to an immersive gaming experience, as if they were really enjoying a real casino.

The casino is present in several countries and available in several languages, including English. Its brand is operated by Universe Entertainment Services Malta Limited, which is licensed and regulated by the Malta Gaming Authority.

When conducting financial transactions online, you need to put sensitive information (such as credit card or bank account data) on the internet. But before you make any online transaction or registration that involves personal information, you need to make sure that the website where you are placing that information is secure and trustworthy.

Our assessment therefore starts from several basic factors that an online casino and sports betting site it must have to be considered reliable and completely safe. Below you see all the aspects that are considered during the evaluations made by the new ZealandCasinos team:

• The site must have a license to operate as an online casino;
• The site must use recognized gaming software;
• The site must have technologies to ensure the security of users, such as SSL security certificate;
• The site should be evaluated by independent auditing companies on a regular basis, who test and evaluate whether the games are being operated through a random number generator.
• The site should have good user reviews for consumer service and payment policy.

For years consolidating itself as a serious company in the online gambling industry, many players are loyal and enjoy their gaming experience in the Europa Casino . The games on the site are exclusively developed by Playtech, a large and world-renowned software company. There are more than 500+ games available in the catalog of Europa Casino , including the most famous, such as Kingdom and several poker games .

User reviews about the casino, in general, are positive. We found some complaints about the delay in processing the withdrawals-which require verification of the data provided by the user -, some complaints about the delay in loading the games and some complaints about spam. Generally, players who like Playtech games use the Europa Casino and they like the experience.

Although it is translated into English, the terms and conditions and Privacy Policy sections remain in English. That there are no complaints from users saying that the casino has not paid or made their withdrawals difficult is a positive point considering our knowledge about other online casinos.

As for the service, opinions differ – some say that the service is great and informative, while others say that it is horrible. We know that every player will have a different and unique experience at an online casino, and with the Europa Casino it's no different. For now, we can consider it reliable only due to the lack of information that explains otherwise.

The Europa Casino website is certified with an SSL security and encryption technology, which guarantees that users ' data will be encrypted and inaccessible to third parties. This is the minimum security required for all websites that receive personal and financial information. In this sense, Europa Casino is secure and you can sign up quietly, knowing that your information will be safe.

Another important factor to consider when we talk about online casinos is fair play, that is, how do we know if the games are fair and do not cheat the player? To ensure fair play and randomness of the games, the casino must be audited by an independent company, which tests and evaluates the games to ensure the fairness of the results.

Fortunately, Europa Casino Games are independently tested by GLI (Gaming Laboratories International), which is the company that performs the tests on the fairness of Playtech games. As Europa Casino uses Playtech's software without any changes, they report being audited by GLI. This information is very accessible on the site and demonstrates that the company wants to be transparent with its users.

About its license, Europa Casino is licensed in Malta and follows the standards of the Malta Gaming Authority (MGA), which also legislates on numerous other online casinos. As the company informs on its website, failure to comply with any mga rule would result in the immediate cancellation of its license. The current regulations in place ensure that all casino activities related to online gaming meet four basic principles:

• Licensees, their associates and trusted employees comply with corporate and personal standards of integrity and are permitted to operate.
• The software that determines the odds of the games complies with the internationally recognized standards of honest gambling.
• The casino operators systems are not used in criminal activities.
• Players are treated fairly and winnings are paid out in accordance with the interactive gambling activity and betting regulations.

As the company makes sure to make clear on its page, Europa Casino is a safe gaming environment and shows concern about becoming a reliable and transparent platform to its users.

VISIT THE CASINO

There are hundreds of games available at Europa Casino. Whichever one you prefer, you are almost certain to find it in the casino selection: given online , slot games, jackpots, poker games, Kingdom and blackjack. The casino Classics are all there. It is also possible to access games with Live dealers in the live casino section.

One can access the games directly from the browser of the computer or mobile device and start playing, and it is also possible to download the application to play faster on your computer. The application, however, is only available for PC. Just click on the “Install” button, present in the main menu, that the program will be downloaded and you can install it. Europa Casino ensures that the in-app gaming experience is more exciting and immersive as it offers graphics in better settings, but the one who really chooses how you want to play is you.

There are dozens of options for fans of pokies and jackpots. The Europa Casino selection offers you the chance to receive thousands of Dollar (NZD) in the blink of an eye with their slots fun, they combine the excitement of the game with stories and characters known to all of us, such as Batman and The Flintstones.

There are 17 Kingdom online options for Europa Casino users. Watch the ball land on your number and win your bet! Kingdom games have the highest odds of winning of all casino games, as the house edge is the lowest.

Blackjack is loved by millions of players around the world. At Europa Casino, fans of the game will find a dozen blackjack games to enjoy. We highlight Cashback Blackjack and Progressive Blackjack, which can award great prizes. If you want to learn how to play, visit our guide on how to play 21 .

The poker games offered at Europa Casino are all video poker, but they don't stop being fun. There are ten excellent options for players to test their strategies, skills and knowledge in the poker rules .

As Europa Casino retains the image of a classic-style casino, its game selection follows the same pattern. In the classic casino games could not miss the dice game . In the “more games " section you will find the options to play the famous craps.

Baccarat is not very popular among New Zealand players, but it is always present in the catalog of online casinos. At Europa Casino it is no different. You will find the Baccarat game in the “more games” section and also in the live casino.

Who does not like the scratch card game ? Because online scratch cards are even more fun than paper ones! Enter the "Arcade and scratch" section to view scratch card options and have fun discovering amazing and instant prizes.

It is no secret to anyone that a casino that offers diversified payment methods (withdrawal and deposit), as well as agile and uncomplicated, becomes idolized among players.

Europa Casino offers many payment methods, which can be easily viewed from the main menu. You can deposit money into your account with traditional payment methods in New Zealand, such as credit cards and bank transfer, or with prepaid cards. If you use the latter, the casino offers a bonus of 10-15% extra money on your deposit. You can choose the Real (BRL) and other foreign currencies to manage in your account.

The casino does not grant many details about the withdrawal and payment methods, such as the estimated time for transactions, which of them are available to New Zealand players, which of them can be in Dollar (NZD), and so on.

The payment methods page urgently needs updating as it is not clear which methods are deposit and which methods are withdrawal. Below we have copied the list of some of the main possible payment methods of Europa Casino.

Withdrawal methods are much less varied than deposit methods. Please note that at the time of the first withdrawal, the casino will ask for documents to verify the player's identity, which may influence the withdrawal processing time.

From the main menu, you can access the Promotions tab easily from All Casino pages. Although it does not offer any kind of no Deposit Bonus , Europa Casino offers a welcome bonus and other regular, monthly and weekly promotions, which players can take advantage of to increase their profits at the casino. It is worth reading the bonus terms and rules before making a deposit, as casinos like to add information in smaller print. For example, at Europa Casino, players who select British pounds (GBP) as their currency will not be eligible to receive any bonuses.

Europa Casino'S VIP program is a bit unusual. On the website, the company claims that all Europa Casino players have access to all the benefits of the VIP program. But if all players have access, then it's not a VIP program, is it?

From their first deposit, the player already has their score recorded and is participating in the VIP program. The more points you accumulate, the better advantages are offered by the casino . A pontuação vai depender da frequência com que você joga e a quantidade de apostas que faz.

The VIP Club, as it is called, has five levels. Players start at Silver level and work their way up to Premier Club level. Below are some incentives you can receive as you climb the ladder of levels:

• Higher weekly loyalty bonuses.
• Best points to money conversion rate.
• Exclusive access to tournaments and special promotions.
• Faster and larger withdrawals.
• Personal account manager.

The user experience at Europa Casino is quite pleasant. In the main menu, the following categories are displayed: Casino games , Install, Promotions, VIP Club, Mobile, Support and payment methods. To access the games, you need to select the first tab. This organization is different from most online casinos, and we don't think it's very smart. The “mobile " section, for example, is completely useless, since the casino does not offer applications for mobile phones and mobile devices.

When we tried to create a Europa Casino account from New Zealand directly in the computer browser, We were informed with an automatic message that Europa Casino no longer accepts players from that “jurisdiction”. The page offers no further information. When we consulted the support, he could not explain to us why either.

However, by downloading and installing the gaming app, we were able to create an account from New Zealand. The option to use the Real as currency was not available, which contradicts the information available in the terms and conditions and payment methods.

To access Europa Casino's live casino games, go to the Games tab and then to the “live " option. Games are available 24/7. Through a high-quality video system, your favorite table games get more excitement with live dealers, with whom you can interact during the game.

Europa Casino's customer service, although available in English, leaves something to be desired. The service is done by e-mail, telephone or fax (who still uses fax? It seems that in aiming for “classic” casino status, Europa Casino has gone above and beyond).

When we tested the support, the attendant who answered us was not very helpful. He did not know how to answer our questions and chose to give a standard and robotic answer, with the right to farewell message in English. Below you can find the contact information as available on the Europa Casino website.

Online Chat
Not available

E-mail
[email protected]

Phone
+359-2400-8916

Although it has a rather grandiose online reputation, Europa Casino has let us down in a number of ways. First, it is impossible to create an account from New Zealand on the site, which causes New Zealand players to have to download the app in order to register and play. Not to mention that this leaves a big question: Why does the site not accept New Zealand players, when it says Accept?

Second, customer service did not respond to expectations, proving to be slow and totally useless. Third, the Website is not properly translated into New Zealand English, which may lead to misunderstandings. After all, if players can't read the rules of the site, how will they know what their rights are? Fourth, payment methods are very poorly clarified on the site. We still do not know how long each one takes and what are the accepted methods of withdrawal, since even support could not solve this question

Finally, the design and organization of the site do not collaborate either: although the company wants to appeal to a “classic air”, it is stuck with an air of the 90s, especially its PC application.

Positive points

Negative points

VISIT THE CASINO